Frequently Asked Questions
Everything you need to know about our professional tattoo equipment and services.
Are your tattoo machines and needles authentic?
Yes, all Cheyenne Tattoo equipment is 100% authentic. We are the official source for genuine Cheyenne machines, power supplies, and safety cartridges, ensuring the highest medical-grade quality for professional artists.
How long does shipping take for my order?
Orders are typically processed within 24-48 hours. Standard shipping takes 3-7 business days, while expedited options are available at checkout for artists who need equipment urgently.
What is your return policy on tattoo supplies?
Due to hygiene and safety regulations, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase. Defective electronic equipment is covered under our manufacturer warranty.
Do Cheyenne machines come with a warranty?
Yes, all our tattoo machines come with a standard 12-month manufacturer warranty. This covers any functional defects or technical issues encountered during normal professional use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and specialized financing options like Klarna or Afterpay to help you invest in your professional gear.
Do you ship internationally?
Yes, we ship our professional tattoo supplies worldwide. Please note that international orders may be subject to local customs duties and taxes depending on the destination country.